What is an emergency?
An emergency is defined as a situation in which either the tenant(s) or the property will suffer a loss if the situation goes uncorrected until the office is open.
Examples of an emergency would be a water line break, fire, gas leak, plumbing line break, sewage backup, vandalism, etc.
PLEASE DO NOT CALL THE OFFICE FIRST DURING AN EMERGENCY. YOUR SAFETY COMES FIRST. OUR NOTIFICATION COMES SECOND.
What is not an emergency?
An emergency is not defined as being locked out of your room or house, a clogged toilet, etc. These are examples that can be handled by the tenants.
Please be advised that in the event of vandalism, such as a broken window, you must contact the police immediately. Any repairs that need to be made will be charged to you without proof of vandalism. A police report will be required in such an event. If the Fire department or Police has been called, please notify us after the situation has been handled by emailing us at firstname.lastname@example.org.
All lockouts and Non-Public Authority Emergency - contact our office at 647-946-5020.
BAYTREE EMERGENCY LINE: 647-946-5020 ext.106